Service with a smile: Will empathy training improve TTC customer service?
Watch video of our Story Circle to get a snapshot of the transit-related issues and solutions we heard from Scarborough community members.
Scarborough
From Oct. 2018 to June 2019, journalists Anita Li and Aparita Bhandari created pop-up journalism and community engagement in Scarborough that invited locals to contribute to stories that combat stereotypes and explore issues like transit and culture. The Discourse Scarborough is now on hiatus.
👉🏽 Explore The Discourse Scarborough stories below.
👉🏽 Learn more about The Discourse.
👉🏽 Email us to chat.
Latest in Scarborough
More buses, better service — locals voice need for immediate transit solutions
Consensus at our Story Circle was that, of all forms of public transportation, buses are most effective at getting people around Scarborough.
Talking TTC: Story Circle surfaces transit challenges and solutions in Scarborough
Attendees shared their frustrations with specific bus routes and Toronto Transit Commission employees’ poor customer service, among other issues.
Behind the scenes of Farley Flex’s Scarborough pride video: How he discovered rapper Maestro
The Canadian Idol star and music executive describes how he got his entrepreneurial start in Malvern.
Making space to talk about mental health in Scarborough
One woman's journey from fear to finding comfort at the Shoniker Clinic.
Why Canadian Idol star Farley Flex has Scarborough pride
Malvern native Farley Flex credits his hometown with helping launch his career.
Saving Grace: Planned consolidation of wards at Scarborough Birchmount hospital sparks community outcry
Resident and community organizer Brian Chang asks whether it makes sense to reduce these services in a heavily racialized area.
How does Scarborough fare in Ontario’s bid to take over the TTC?
The Ford government says it wants to cut through red tape, but critics aren’t buying that argument.
Solutions for the affordable housing crisis in Scarborough
Housing advocates are calling for legalizing unlicensed rooming houses. They say it’s one immediate measure to address the suburb’s affordable housing crisis.
Will Scarborough get its fair share in the 2019 Toronto city budget?
Residents can present their thoughts on the city budget at the Scarborough Civic Centre on Feb. 7. Find out how you can get involved.
More buses, better service — locals voice need for immediate transit solutions
Consensus at our Story Circle was that, of all forms of public transportation, buses are most effective at getting people around Scarborough.
Talking TTC: Story Circle surfaces transit challenges and solutions in Scarborough
Attendees shared their frustrations with specific bus routes and Toronto Transit Commission employees’ poor customer service, among other issues.
Behind the scenes of Farley Flex’s Scarborough pride video: How he discovered rapper Maestro
The Canadian Idol star and music executive describes how he got his entrepreneurial start in Malvern.
Making space to talk about mental health in Scarborough
One woman's journey from fear to finding comfort at the Shoniker Clinic.
Why Canadian Idol star Farley Flex has Scarborough pride
Malvern native Farley Flex credits his hometown with helping launch his career.
Saving Grace: Planned consolidation of wards at Scarborough Birchmount hospital sparks community outcry
Resident and community organizer Brian Chang asks whether it makes sense to reduce these services in a heavily racialized area.
How does Scarborough fare in Ontario’s bid to take over the TTC?
The Ford government says it wants to cut through red tape, but critics aren’t buying that argument.
Solutions for the affordable housing crisis in Scarborough
Housing advocates are calling for legalizing unlicensed rooming houses. They say it’s one immediate measure to address the suburb’s affordable housing crisis.
Will Scarborough get its fair share in the 2019 Toronto city budget?
Residents can present their thoughts on the city budget at the Scarborough Civic Centre on Feb. 7. Find out how you can get involved.